Answer

To plan your load test you need to identify the following:

• Load Target. What exactly you need to test?
  • IVR
  • Prompts
  • Response Time
  • Backend
• Load Test Type
  • Avalanche Test
  • Soak Test
  • Scale Test
• Campaigns Sequence
• Test Cases Proportion

When it is done, Cyara recommends to create a Runsheet document, which has a list of Campaigns, Durations, Start Times, CAPS, Ports, etc.

For example: