[CP-7965] - Feature: CX Models: New Node types
Five new Node types are now available for use in CX Models:
Web Services, Database Lookup, Transfer, Agent (transfer a Call to an Agent), and Disconnect (finish the Call).
[CP-8456] - Feature: Web - Test Cases can now spoof the browser's geo-location
Using the Browser and Location attributes in a Web Test Case, it is now possible to spoof the
browser's geo-location for functional testing. Please refer to the User Guide section 'Creating a Web Test Case' for more information.
[CP-7849] - Fixed: CVA - Cisco Finesse Agent unable to reconnect to Ready state
When using Cisco Finesse, CVA Agents now correctly re-login after endpoint disconnection, if the
Server flag EnableAgentRelogin=1 is set. Previously, CVA Agents were not able to re-login and
transition back to the "Ready" State after an endpoint network failure.
[CP-8474] - Fixed: CE.Next - RTP keep-alive
CE.Next now correctly processes RTP keep-alive packets. Some RTP streams include keep-alive
packets, which could cause choppy audio in Call Recordings, manifesting as 20 ms segments of noise.
[CP-8524] - Fixed: Dashboard - Improved memory utilization
Some changes were made to improve Dashboard memory utilization.