Problem:

How to assign a specific ANI to a particular Call Engine?

Solution:

In order to assign a specific ANI to a particular Call Engine we have to make changes in the Call Engine or Call Engine Next config file i.e. Cyara.VoiceCallEngine.exe

In the <Telephony> section of CE or CENext config file set the ANI number at the “value” section for “OriginationAddress”. And then save the config file.

Please refer to the below Screenshot for more clear understanding:

NOTE:

• This method is useful for on-premise solutions.