End Of Life of Cyara Recording Validation

Cyara Recording Validation

Due to low market adoption of this product, and a recent change in API compatibility from one of the vendors, we are discontinuing CRV.  Effective immediately, CRV is no longer available for sale. Moreover, we will not be making any new enhancements or putting out any new releases of CRV. Timeline of end-of-life activities is:

End of Sales

May 1, 2019

No new CRV customers

End of Life

May 1, 2019

Platform releases 7.6 and earlier include CRV functionality for currently supported NICE & Verint release versions

End of Support

May 1, 2021

No more support inquires or bug fixes

 Should you have any questions about this end of life announcement, please reach out to your AE or CSM.

Was this article helpful?

0 out of 0 found this helpful