Cyara Recording Validation
Due to low market adoption of this product, and a recent change in API compatibility from one of the vendors, we are discontinuing CRV. Effective immediately, CRV is no longer available for sale. Moreover, we will not be making any new enhancements or putting out any new releases of CRV. Timeline of end-of-life activities is:
|
End of Sales |
May 1, 2019 |
No new CRV customers |
|
End of Life |
May 1, 2019 |
Platform releases 7.6 and earlier include CRV functionality for currently supported NICE & Verint release versions |
|
End of Support |
May 1, 2021 |
No more support inquires or bug fixes |
Should you have any questions about this end of life announcement, please reach out to your AE or CSM.