Welcome to the Cyara Knowledge Center

We are pleased to announce the launch of Cyara 2020.2!

This release features customer-requested capabilities and enhancements across the Platform. Highlights include:

• Cyara Virtual Agent (CVA) Updates
• Modules in CX Models
• Fine-Grained User Roles
• Voice Test Step Transcriptions
• AGD Dual Tone Improvement
• An Update on Cyara's Carrier Connect Failover

Join Mike Monegan, Vice President of Product Management, and Daniel Haynes, Documentation Manager and watch the Webinar below for details on these Platform and product updates.