Cyara 7.9 Release Webinar

We are pleased to announce the launch of Cyara 7.9. This release features enhancements across the Cyara platform, including:

  • Cyara Virtual Agent – Genesys PureEngage Cloud Support - Cyara can now emulate agents within the Genesys PureCloud platform.
  • PagerDuty Integration – A new integration for the PagerDuty incident management platform. 
  • Comments and Tickets from Pulse Dashboards – A new option to create comments and tickets directly from Pulse Dashboards.
  • CX Model Folders – CX Models now have a folder management structure and are searchable.

Join Daniel Haynes, Documentation Manager and watch the Webinar below for details on these Platform and product updates.

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