Platform Release Version 2020.4.1 Features 

[VEL-23] - Feature: 0 Second PSST Support in CX Models
Cyara CX Models now support a PSST value for an Element of zero seconds, this allows for multi-step prompts to be correctly separated within a CX Model flow.

[VEL-34] - Feature: Test Case Validation inside the CX Model Editor
Test Cases that are generated from a Cyara CX Model will now be validated before being created. Any potential errors are displayed to the user with links to the Elements within the CX Model that are causing the validation issues.

[IMP-20] - Feature: CX Model Tag Validation
Cyara CX Models will confirm the syntax of Tags entered within an Element and will display an error notification to the user if a Tag is entered incorrectly.

[POR-1648] - Feature: Cyara Virtual Agent Switch Password Masking
The Switch Password for a Cyara Virtual Agent will now be masked after being entered into the Cyara Portal Virtual Agent setup page.

[SP-112] - Feature: Automatic Approval for Load Test Bookings
Load Test Bookings made via the Cyara Load Test Booking Calendar available in the Portal will now be automatically approved if the pending Load Test Booking is within the criteria set by your Cyara Portal Administrator.

Platform Release Version 2020.3.0 Features 

[POR-728] - Feature: Copy & Paste Multiple Elements between CX Models         
The Copy & Paste Action available on CX Models will now allow you to copy multiple Elements from a CX Model and paste these Elements in a different CX Model.

[POR-784] - Feature: Language Tag Update for Multi-lingual recognition within single CX Model Element or Test Case Step.
Multiple languages are supported within a single CX Model Element or Test Case Step with this update to the Language Tag. The Language Tag can now be used multiple times within a single Test Case Step or CX Model Element and any subsequent Expect to Hear text will be recognized in the language specified.

[POR-728] - Feature: Croatian & Icelandic Update for Cyara Speech Recognition
Croatian (hr-HR) and Icelandic (is-IS) are now available for Cyara Speech Recognition.

[SP-32] - Feature: Cyara 3.0 API - Test Case Import API Endpoint Available
A new Endpoint is available for the Cyara 3.0 REST API to import Cyara Test Case XML, consult the Cyara API Reference Documentation for more information.

[SP-134] - Feature: Cyara Load Test Booking Calendar
The Cyara Portal has been updated to include the Load Test Booking Calendar where larger load testing Campaigns can be scheduled and approved by Cyara using a calendar interface.

Platform Release Version 2020.2.0 Features 

[POR-1399] - Feature: Hebrew, Portuguese, Malaysian and Ukrainian Update for Cyara Speech Recognition
Additional languages are now available for Cyara Speech Recognition, consult the Cyara User Guide on how to include these languages in your Test Cases or CX Models.

Platform Release Version 2020.1.2 Features 

[POR-1154] - Searching within a CX Model
Cyara CX Models now support Searching using the Search tool in the top right corner of the CX Model editor UI.

[SP-134] - Feature: CX Models - Calling Number Optional
For users who are using the Cyara CX Model as a design driven document, the Calling Number field for CX Models has now been changed to be optional rather than a required field.