OnMosResult
periodic report on current estimated voice quality for the current interaction
Code
CyaraLiveVq.OnMosResult.subscribe((report) => {
/* ... */
});
Returns
Cyara MOS Result
{
"version": "emodel",
"points": 11,
"agent": 4.343,
"agentrecent": 4.349,
"agentavg": 4.354,
"agentmin": 4.343,
"agentmax": 4.358,
"customer": 4.335,
"customerrecent": 4.345,
"customeravg": 4.349,
"customermin": 4.335,
"customermax": 4.356
}
| version | The algorithm being used to estimate the call quality |
| points | the number of samples used for trending averages |
| agent | the current result for inbound audio (approximately 5 seconds) |
| agentrecent | an average of the last 3 samples for inbound audio |
| agentavg | an average of all samples for inbound audio |
| agentmin | the worst single sample for inbound audio |
| agentmax | the best single sample for inbound audio |
| customer | the current result for outbound audio (approximately 5 seconds) |
| customerrecent | an average of the last 3 samples for outbound audio |
| customeravg | an average of all samples for outbound audio |
| customermin | the worst single sample for outbound audio |
| customermax | the best single sample for outbound audio |
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