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Api.SendEventReleased

daniel.haynes
  • Updated

SendEventReleased

SyncId
[mandatory]		 String The tracking id for the interaction that can be used in the native platform to create a link between LiveVQ and the native platform.
BusinessData Json  
CustomData Json  
Source String Can be used to identify the method in the code used to send this message from for debugging code purposes

 

Minimal

Code 

	let contactId = contact.getContactId();

	CyaraLiveVq.SendEventReleased({
		SyncId: contactId
	});

Payload

{
	"type": "cyara-agent-event",
	"what": "released",
	"details": {
		"syncid": "6d542175-47dd-428e-bf5e-64895231a018"
	},
	"publickey": "942cce9d-63a9-4908-aae5-ce617b1ea785",
	"by": "api",
	"source": "custom"
}

 

BlackBox

Payload

{
	"type": "cyara-agent-event",
	"what": "contact-ended",
	"attributes": {
		"CustomerNumber": "3330",
		"CustomerTier": "Gold",
		"Selection": "Load"
	},
	"contactid": "7494d00a-fb14-4f3f-af29-e0fa1046f592",
	"raw": {
		"contactId": "7494d00a-fb14-4f3f-af29-e0fa1046f592"
	},
	"by": "hey-cyara",
	"source": "api",
	"publickey": "942cce9d-63a9-4908-aae5-ce617b1ea785"
}

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