Cyara (Desktop Automation without CTI)

Note: Environments which do not have CTI and purely need desktop automation can utilize the CYARA Environment type.

From the Build menu on the Cyara sidebar, select Environments. The Environments screen will be displayed, which shows a list of existing Environments.
Click the New Environment button located in the top right corner. The New Environment page will be displayed as below:
Enter a Name for the Environment and select CYARA from the Type drop-down list.
Enter a Server Name. Now rather than adding Servers, you can instead add Applications (for example, Skype).
Click the New Application button and enter the Application Name.
Enter the required Key-Value pairs and click the + icon.
After you have entered all the details for the new Environment, click Save Details.

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