Only a Platform Administrator can delete a Speaker that was added to the Cyara Portal. Speakers can be used in either a Model or any Node within the Model. Only Speakers that are not in use can be deleted.
To delete a Speaker, perform the following steps:
From the CX Models drop-down menu, select
Speakers. The Speakers screen will be
displayed showing a list of the Speakers added.
You can sort this page either by the Voice, Name, or Tag fields.
Select or hover over the Speaker you wish to delete, and then
click the red trash can icon that appears on the right-hand side.
A pop-up message is displayed requesting confirmation of your selection.
- If you have confirmed that the selection is correct and wish to proceed with the deletion, click Delete. The Speaker will be deleted from the system.