A user with the Platform User Administrator role needs to perform the following steps to detach a User from an Account.
- Navigate to Administration > Users and then select the User's row to be deleted/detached.
Click the red
Delete or Detach button as shown below:
The pop-up window then gives the option to the Platform User Administrator (in case the User is attached to multiple accounts) to either detach or delete the User. The Platform User Administrator can confirm using the screen below:
Another way to detach the User from an Account is by navigating to
Edit User screen as an Administrator. Scroll
Accounts grid, highlight the Account (from
which the User should be detached), and then click the red
Detach Account button as shown below: