LiveVQ Release Version: 2.1.0 (22.4.0.1723)

LiveVQ Version 2.1 Release Timetable

Release Date
25th July, 2022

 

LiveVQ Version 2.1 Release Table of Contents

LiveVQ Version 2.1 Features

  • Now the default view on portal login will be ‘Last Day’, previously it was set to the last selection, causing inconsistency in data presentation.  

  • Agent Monitoring shows agent’s download and upload network speed in Mbps now.

  • Replace network performance category with actual upload/download data from most recent healthcheck 

  • LiveVQ - Change the team selector in the filter dialog to use chips like the tag selector 

  • Setting page, References to AWS is now made vendor agnostic and applicable to multiple CCaaS platforms. 

  • Now ‘both’ graphs in the analysis pages have a colour legend for easier understanding

  • LiveVQ->Settings->Download Speed for Agent widget is now aligned left as per Upload Speed for Agent widget

LiveVQ Version 2.1 Issue Fixes

  • Fixed an issue with Combined voice quality graph values (min/max/avg) where the average line was not sitting inside of the shadow of the min/max range.

  • Disable pooling of data when the page becomes invisible

  • LiveVQ->Filter Dialog->Team and Tags Select All behaving differently 

  • LiveVQ->Charts Not showing up in Analysis Pages 

  • LiveVQ->Filter Dialog->Tags not there in list may be for particular role user 

  • "Filter MOS Using" selection does not cause the graph in the Analysis pages to redraw dynamically like the "Chart With" selection 

  • Live VQ - Pie chart links not working from overall trend

 

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