LiveVQ Version 2.0 Release Timetable
| Release Date |
| 4th July, 2022 |
LiveVQ Version 2.0 Release Table of Contents
LiveVQ Version 2.0 New Platform Support
LiveVQ now supports Genesys Multi-Cloud Platform (WebRTC version) in addition to Amazon Connect.
LiveVQ Version 2.0 Features
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Simple tags are implemented in the filter selector. Now customers are able to filter based on simple tags.
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Multiple team selection is now enabled in the team selection drop down.
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Implement new Filter dialog to replace the current time and team filter dropdowns.
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Add support for specifying tags/virtual teams into the filter, including the backend changes
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LiveVQ->Overall Trends->Space bar is used to toggle both for expand/collapse Panel and Hover Panel
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LiveVQ->Pause Auto Refresh is now not enabled by default on login
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LiveVQ - Provide a new endpoint to list the available tags
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LiveVQ->Manage Agents->Import->Click on Unassigned Team/Sites redirecting to Team Monitoring now redirects to Manage Agents->Teams
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LiveVQ - Implement LiveVQ specific roles for Reporting and Administration
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Implement a monthly job that will extract usage data from customer LiveVQ environments and email to Cyara Accounts.
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LiveVQ->Dashboard->Add Provision to trigger event (refresh) on changing from and to date for some automation tests
LiveVQ Version 2.0 Issue Fixes
- Business data in the interaction table isn't showing any data even though it is in the DB
- LiveVQ->Manage Agents-> Getting 400 on updating agent
- LiveVQ->Network Analysis Report->Hover Panel truncating data
- Hover panel chart load order created misalignment
- LiveVQ->QA->ISP Analysis->Portal Crashing with server issues for particular scenario
- LiveVQ->Analysis Pages->Selected Agents are getting reset even when auto refresh is paused
- LiveVQ->Filter Dialog->Filter seems to be not filtering as per selected team/range for first time
- LiveVQ->Filter Dialog->Filter By Last minute not working
- LiveVQ->Filter->Team Selection->Selected Team in Textbox and in Dropdown checked is not matching
- Trend graph has lost the over text displaying the previous period values
- Importing agent causing an infinite error loop
- Couple of issues with custom time range in new filter dialog
- LiveVQ->Manage Agents->Some UI Issues