LiveVQ Version 1.8 Release Timetable
| Release Date |
| 2nd May, 2022 |
LiveVQ Version 1.8 Release Table of Contents
LiveVQ Version 1.8 Features
- Replace the "total calls" text in the MOS pie chart with avg MOS as this graph is related to relative time at different VQ, not calls.
- If the LiveVQ extension is unable to login due to an authentication failure provide notification to the agent
- Performance improvements around dashboard queries. Cap the number of records that can be processed by the Portal
- SES cross-account access
- Add the feature flag defaults into the clean install scripts
- Move connection_id from session to session_detail and drop session and interaction tables
- Create a new query to facilitate agent filtering on the Agent Analysis page
LiveVQ Version 1.8 Issue Fixes
- Updating of Team and Site on Agent Management improvements since upgrading to latest design system components
- Performance issues around the GetCallStatusInteractions
- LiveVQ->Manage Agents ->Import->After import team name is blank