This article covers some short examples on how to best implement commonly used Tags within your Cyara Test Cases. There are also sample Test Cases to cover these Tags that are included in the main Test Cases directory within your Cyara Portal. These sample Test Cases can also be downloaded as XML files from the Cyara Support Site here and then imported into your Test Cases Directory.
(Wildcard, Currency, Date, Number, Digits, Time) Tutorial Video
Watch the video below for a walkthrough of the top 6 most commonly used Cyara Test Case Tags and how these can be included in your testing scenarios.
BargeIn Tag Tutorial Video
Watch the video below for a detailed walkthrough of the BargeIn Tag which is used to interrupt a menu prompt.
Choice Tag Tutorial Video
The {Choice} Tag can be used when matching a prompt that has at
least two known alternatives. Watch the video below for a walkthrough of how to
include the Choice Tag within your Cyara Test Cases.
ListenForPSSTAfter Tag Tutorial Video
The {ListenForPSSTAfter} Tag is a useful Test Case editing tool,
where you can instruct the Test Case to ignore any leading silence periods and
start detecting for any silence only after the defined time has expired. Watch
the video below for a walkthrough of how to include the
{ListenForPSSTAfter} Tag within your Cyara Test Cases to
resolve Test Case issues.
Optional Tag Tutorial Video
The {Optional} Tags are used to mark a Cyara Test Case Step as
"optional" for situations where prompts may or may not be played. For example,
high-volume messaging, confirmations, holiday messages, and promotions. Cyara
supports two different implementations of the Optional Tag, in
"{Optional AudioLength} and
{Optional Speech} Watch the
demonstration video below for a walkthrough of these scenarios and how to best
use this Tag to improve your Cyara Test Cases."
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