To create a new Site, follow the steps below:
From the main menu on the Cyara Portal, select Build and then click
Sites under the Cyara Virtual Agent heading.
The Sites screen will be displayed, which shows a list of existing Sites:
New Site button. A pop-up dialogue box will be
displayed as shown:
Enter the new Site’s Name and then click the
Apply button. Each Site Name must be unique,
and must match the Site Name in the Virtual Agent services configuration file.
Note: When creating a Site for the Recording Validation feature, note that if the Agent Coordinator is installed, the Site Name has to match the value of