Modules within CX Models allow you to split-up larger CX Models into smaller components that are easier to edit. Modules can be reused and shared multiple times across the same CX Model. To add or edit a Module with a CX Model follow the steps below.
Adding a Module to a CX Model
Editing a CX Model Module
Once you have created a CX Model Module, you can start populating it with additional content.
Sharing CX Model Modules
CX Model Modules can also be shared across multiple CX Models, saving you time in building IVRs that have common menu paths or infrastructure. To share a CX Model Module across multiple CX Models, follow the steps below.
CX Model Module Outcomes
CX Model Modules can have a set Outcome, that when reached will perform a certain action.
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