Welcome to the Cyara Knowledge Center

Jira is an incident tracking platform, by building an integration between your Cyara Platform and your Jira deployment, Test Case and Campaign failures within Cyara can be pushed to Jira as Incident Tickets for further investigation.

1. Click Toolbox > Integrations .
2. Click New Integration.
3. Select Jira from the Type dropdown list.
4. Enter a Name and a Description for the integration.
5. Select a User Account to access the Cyara REST API in the Impersonate User field.
   
   
6. In the Jira Details section, enter the API URL and Incident Portal URL that are exposed by your Jira deployment, and the authentication details for the REST request in the Username and Password fields.
   Ensure you include the {id} tag in the URL in the following format to include the Jira reference.

   https://instance.jira.com/browse/{id}

   
   

   

   
   
7. In the Field Selection section, either click New Jira Field to create a pre-formatted field mapping for a set Jira field or click New Custom Field to create a new customizable field. Enter the following details for the customizable field:
   1. Specify a property name to send to Jira in Field Name.
   2. Enter a display name for this field in Display Label. This name is displayed when the user creates an incident.
   3. Select the type of field in Type. The options are: Constant, a Choice for multiple fixed values. or a Single Line Text or MultiLine Text input or a Lookup for values built using an API call. or Array.
   4. In Field Value, specify the constant value or template for the value to send to the external service. For a Choice field, use a comma separated list of values, the first being the default. For more information on Field Values set as Variables, see the Incidence Field Variables table below.
   5. The checkboxes allow you to configure field properties such as Required, Read-Only and Overridable.
   6. Click Add Field to add the new field to the Field Selection table.
8. Click Save Details to save your changes, and Enable the integration using the toggle in the top right corner of the Integrations screen.