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The Cyara Platform notifies operators of significant events that affect its operation or of Pulse Campaigns with a result that is less than successful.

You can configure the sending of SMS and email alarms and alerts through the Cyara Web Portal, and this is covered in detail in the Advanced Topics section of this User Guide.

To send SNMP traps (a type of notification using the Simple Network Management Protocol), the Platform must be configured and the notification format must be specified using Management Information Bases (MIBs).

The Cyara Platform currently supports SNMP version 1 and SNMP version 2c. SNMP version 3 is not currently supported.

To choose the destinations to which SNMP traps are sent, the Cyara Platform needs to be configured. You should consult Cyara to have the SNMP settings and destinations set up properly within the Platform.

Multiple SNMP destinations can be configured. All destinations will receive the same SNMP notifications. The destination settings affect the form and behavior of the notification's sending.

The destination options are:

• name: A friendly name for the destination. Used in service trace but does not affect the service.
• version: Sets the trap format sent to the destination. Can either be version 1 or 2c. Version 3 is not currently supported.
• address: The IPv4 or IPv6 address of the destination that SNMP traps should be sent to. Must be a valid address. Name lookup is not currently supported. If this is not set, it defaults to the localhost address.
• port: Specifies the protocol port to be used for sending out SNMP notifications to the destination. If this is not set, it defaults to SNMP port 162.
• communityTag: A tag that matches a community string setting in the secureAppSettings configuration setting. The tag is used to refer to a key/value community string setting that can be encrypted for security purposes.
• retries: Applies when SNMP V2c and V3 INFORM PDUs are sent to the destination. If the service does not receive a response to the INFORM, it will re-transmit the packet and use up one retry. It will retry up to the maximum value set by this setting.
• timeoutInSecs: Applies when SNMP V2c or V3 INFORM PDUs are sent to the destination. Works hand in hand with the retries configuration setting. Specifies the time, in seconds, that the service will wait for an INFORM response before retrying.