These options will not impact agent’s ability to log into CCP and take calls.
The ResolveAX browser extension is the most popular method to deploy Cyara ResolveAX. There is no agent desktop customization required for a quick implementation.
- Agents must install a Chrome Browser Extension
- ResolveAX Agent activation process ensures only approved access
- Ability to monitor CPU & Memory usage in ResolveAX dashboards
- A custom SDK deployment offers great transparency for information security audits
- This solution is also ideal for an agent desktop environment that is already customized