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After entering my Ani number, i am hearing a ring how to handle this in cyara

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  • Official comment
    valery.topilin

    Hi! Sorry for the delay!

    If it is a single ring back, you can treat it as a test case step. Just create a step with PSST of 1 and use tag {BypassRecognition} in the Expect To Hear Field.

    If number of rings is variable - it is more complicated, but our support team will be happy to help you.


    Thanks!

     

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