Creating a Generic Login for Email Notification

Bob DAlessandro

• June 02, 2021 14:38

Hello,

I have a new group that will be setup for automatic Pulse testing. This group only wants to be notified by email of a failure. They do not need to look or access the Pulse campaigns.

I was wondering what is the best way to create a generic login to setup email notifications for a Pulse Alarm Profile?

Right now, I see that if I want to setup a new Pulse Alarm Profile, it has to be attached to a user. Ideally, it would be great if the user could just be (department name). Then I would setup the email distribution list under that group. That would also help me recognize which groups are currently being emailed about alarms.

Thanks,

Bob

 

 

0

• Official comment

  

  Valery Topilin

  • June 07, 2021 17:18

  Hi Bob!

  This is the great question! Many of Cyara users asking similar one.

  Currently the best way is to create a personal Alarm Profile and then add an email alias as an additional recipient. Here is the example:

  

  This design was in the Cyara Portal for many years, but we understand that it is confusing sometimes. Therefore our Product Management has plans to rework Alarm Profiles to make it more straightforward and easier to use

   

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