Cyara Release Webinars

We're excited to bring you the fifth and final release of this year, Cyara 2021.5.Here you'll find a brief tour of what we've included in this release, encompassing new-to-the-Cyara-Platform features, audio enhancements and advancements, and even more u...

We are pleased to announce the launch of the fourth release for 2021, Cyara 2021.4 This Cyara Release Includes additional updates to the CVA in supporting Nice InContact, additional improvements to PESQ and POLQA for improved voice quality metrics, furt...

We are pleased to announce the launch of the third release of the 2021 calendar year with Cyara 2021.3This Cyara Release Includes additional updates to the Call Result Reclassification feature set, a new Test Data Editor allowing you to update Test Case...

We are pleased to announce the launch of the second release of the 2021 calendar year with Cyara 2021.2! This Cyara Release Includes moving Cyara Call Explorer out of Beta and into general release, additional enhancements to our Reporting and Error Recl...

We are pleased to announce the launch of the first release of the year with Cyara 2021.1! This Cyara Release Includes the new Cyara Test Phone, enhancements to our Reporting and Error Classification, a new Integration with Rally and much more.  Join Mik...

We are pleased to announce the launch of Cyara 2020.4! This Cyara Release Includes more CX Model features that facilitate design-driven testing, enhancements to our recently released Self-Serve Load Test Booking Calendar, and more.  Additional highlight...

Join us to learn all about Cyara Release 2020.3! New Load Test Booking Calendar Enhancements to Modules In CX Models Phase 2 of the Voice Test Step Transcription Feature Cyara Tags for CX Models And more! Join Mike Monegan, Vice President of Product M...

  We are pleased to announce the launch of Cyara 2020.2! This release features customer-requested capabilities and enhancements across the Platform. Highlights include: Cyara Virtual Agent (CVA) Updates Modules in CX Models Fine-Grained User Roles Voic...

We are pleased to announce the launch of the first Cyara Release under our new release numbering system, the new Cyara Release 2020.1! This release includes improvements to Cyara Virtual Agents capability, as well as usability to the Cyara Platform, inc...

We are pleased to announce the launch of Cyara 7.9. This release features enhancements across the Cyara platform, including: Cyara Virtual Agent – Genesys PureEngage Cloud Support - Cyara can now emulate agents within the Genesys PureCloud platform. Pa...

We are pleased to announce the launch of Cyara 7.8. This release features enhancements across the platform, including: Integration Templates – This release offers new integration templates for Jira, ServiceNow and Splunk. Support for Cloud Contact Cent...

We are pleased to announce the launch of Cyara 7.7. This release features enhancements across the platform, with new capabilities in CX Models, web testing, and enhancments to the Pulse Mobile App. Decision Elements in CX Models – This allows for repre...

We are pleased to announce the launch of Cyara 7.6. This release features enhancements across the platform. Highlights of the release include: Velocity Test Case auto-transcription: data-driven phone number/s Dashboard Agent Monitor API bulk export of ...